Java Application Support - Tech Ops

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February 12

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Konnectbox

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At KonnectBox, we are more than just a tech startup; we are a family of innovators, dreamers, and builders. We are fueled by a burning passion to create, innovate, and connect. We understand the challenges and aspirations of businesses striving to make a mark in today’s fast-paced world. That’s why we’ve dedicated ourselves to breaking down barriers, fostering growth, and empowering organizations to reach new heights. Join hands with KonnectBox, and let’s embark on a transformative journey together. With us, you gain more than just services; you gain a partner that is deeply invested in your success, your growth, and your journey into the digital future.

51 - 200 employees

Founded 2021

📋 Description

• Provide ongoing operational support for complex web applications part of MyPaisaa microservices platform. • Build service artifacts and do deployments • Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses • Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming • Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application. • Participate in incident resolution processes driving restoration and repair of service-impacting issues • Work closely with the development teams and be able to escalate issues to the development team for further changes to the application. • Responsible for maintaining and creating Knowledge Base Articles.

🎯 Requirements

• 2+ years of industry experience • BE/BTech degree in Computer Science, Software Engineering or a related field • Experience with one or more programming/scripting languages like Java, Python • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC, will be an added advantage • Experience in operating and supporting complex web applications operating in microservice architecture • Experience with build tools such as Ant, Ivy, Maven or Griddle • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana) • Experience working with REST API and hands on experience in using API clients like POSTMAN • Experience working on distributed systems and exposure to messaging with JMS will be an added advantage • Excellent written and oral communication skills • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones. • Ability and willingness to participate in On-call rotation