Staff Site Reliability Engineer – Dev Platform

🔥 2 minutes ago

🌐 Brazil, Peru, +4 more countries – Remote

infoinfo

⏰ Full Time

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Kraken Digital Asset Exchange's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Own the reliability, availability, and performance of the AI Gateway as a production-critical company-wide service • Define SLOs, error budgets, and on-call practices • Design multi-provider routing, failover, retries, rate limiting, and graceful degradation • Set technical direction for gateway architecture, capacity planning, and scaling • Build observability for LLM latency, errors, token usage, and cost by team and use case • Partner with Security, Finance, and AI governance stakeholders on access controls, budgets, audit logging, and data handling • Lead incident response and blameless post-incident reviews • Automate operations through infrastructure as code, safe deployments, and progressive rollouts • Mentor engineers and raise operating standards across Dev Platform

🎯 Requirements

• Extensive experience in site reliability, infrastructure, or platform engineering • Track record of owning high-traffic, business-critical production services • Deep hands-on experience with Kubernetes, a major cloud provider, and infrastructure as code such as Terraform • Strong command of SLOs, observability, and incident management • Proficiency in Rust or Python and ability to contribute to a production service codebase • Experience with API gateways, reverse proxies, or traffic management, including load balancing, rate limiting, failover, and caching • Experience with Consul and Vault for service discovery, configuration, and secrets management • Working knowledge of OAuth 2.0/OIDC, JWT, mTLS, and API keys for multi-tenant platforms and APIs • Experience with model evaluation pipelines for models, prompts, and agents • Familiarity with coding agents and agent harnesses such as OpenHands or Claude Code, including sandboxed operation • Experience with agent memory systems and vector, search, relational, and key-value databases • Staff-level influence, technical direction, and design documentation skills • Good judgment balancing reliability, cost, and developer velocity • Nice to have: LLM gateway/provider API experience, vLLM, Ray, Kubernetes controllers/operators, FinOps, and security-sensitive or regulated-environment experience

🏖️ Benefits

• Remote work arrangement • Equal opportunity employment • Job-related skills or work-style assessments applied consistently • Opportunity to work with global financial infrastructure and open finance products

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