Kreato Global | BPO and Language Solutions
B2B • Government • Legal
Kreato Global | BPO and Language Solutions is a Business Process Outsourcing firm specializing in language services, including over-the-phone and video remote interpreting (consecutive and simultaneous), professional translation, and cultural localization for global audiences. The company provides 24/7 multilingual support across more than 100 languages through a team of over 300 certified interpreters and rigorous quality assurance processes, serving sectors such as healthcare, finance, travel & hospitality, government, and legal. Kreato Global helps organizations break down language barriers to ensure clear, culturally accurate communication and improved customer and client experiences worldwide.
IT Support Assistant
November 25
Kreato Global | BPO and Language Solutions
B2B • Government • Legal
Kreato Global | BPO and Language Solutions is a Business Process Outsourcing firm specializing in language services, including over-the-phone and video remote interpreting (consecutive and simultaneous), professional translation, and cultural localization for global audiences. The company provides 24/7 multilingual support across more than 100 languages through a team of over 300 certified interpreters and rigorous quality assurance processes, serving sectors such as healthcare, finance, travel & hospitality, government, and legal. Kreato Global helps organizations break down language barriers to ensure clear, culturally accurate communication and improved customer and client experiences worldwide.
📋 Description
• Provide technical support and troubleshoot connectivity, audio, video, or access issues during assessments and training sessions. • Offer real-time assistance to users experiencing difficulties with interpretation or testing platforms (browser setup, microphone, camera, permissions, etc.). • Manage user accounts, credentials, and access permissions across platforms. • Conduct IT Checks to ensure that candidates meet client technical requirements. • Assist in the installation and configuration of internal applications and platforms.
🎯 Requirements
• 1 to 2 years of experience in technical support, Help Desk, or systems administration (Call Center S1+ experience is a plus). • Intermediate to advanced proficiency in Excel. • Strong troubleshooting skills for hardware, software, and web-based applications. • Advanced English level (spoken and written). • Bachelor’s or technical degree in Systems Engineering or Computer Science. • Medium time with availability to handle emergency technical requests as needed.
🏖️ Benefits
• 100% remote position. • Medium-time schedule. • Growth and development opportunities within a global company. • Collaborative and multicultural work environment.
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