Senior Collection Manager - North region

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🕒 July 29, 2025

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KreditBee

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

💳 Fintech

💸 Finance

👥 B2C

Fintech • Finance • B2C

KreditBee is a platform that provides financial services, primarily focused on offering personal loans and credit solutions to individuals. It aims to support users with quick and hassle-free access to funds, catering to various financial needs through a seamless online application process.

📋 Description

• Develop and implement robust collection strategies for accounts in the 500+ DPD category. • Oversee the management of collections teams across multiple zones, ensuring consistent performance and adherence to targets. • Utilize legal frameworks and risk mitigation techniques to improve collection efficiency. • Build and maintain strong relationships with stakeholders, including internal teams, legal partners, and external agencies. • Monitor regional performance and adapt strategies to address cultural and regional diversity effectively. • Ensure compliance with regulatory requirements and maintain high ethical standards in all collection activities. • Drive operational excellence by streamlining processes and leveraging technology to enhance recovery rates. • Provide leadership in handling escalations and resolving conflicts under high-pressure situations.

🎯 Requirements

• Minimum 15 years of experience in collections, with a strong focus on managing 500+ DPD accounts. • In-depth knowledge of collection strategies, legal frameworks, and risk management practices. • Proven track record in managing diverse teams and delivering results across multiple regions or zones. • Excellent communication, negotiation, and stakeholder management skills. • Ability to handle high-pressure situations and resolve conflicts effectively. • Experience in the financial services or banking sector is highly preferred. • Strong understanding of regional and cultural nuances in collections.