Collections Specialist

21 hours ago

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Kyriba

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Fintech • Enterprise • Finance

Kyriba is a leading provider of financial technology solutions that offer secure, AI-powered data integration and liquidity management services for enterprises. The platform seamlessly connects ERPs, banks, and apps to provide real-time cash visibility, enhance operational efficiency, and support all aspects of enterprise liquidity management. Kyriba's offerings include real-time treasury management, risk management, payments, and connectivity solutions. The solutions are tailored for finance professionals and address complex liquidity challenges through advanced data automation and integration capabilities, supporting industries such as finance, technology, retail, manufacturing, and insurance. Kyriba's mission is to improve financial health and resilience by optimizing liquidity performance and strategic financial decision-making for organizations of various sizes.

501 - 1000 employees

Founded 2000

💳 Fintech

🏢 Enterprise

💸 Finance

📋 Description

• Research and resolve invoicing questions and/or disputes to completion including customer, account reconciliations, and partnering with cross-functional teams and external customers • Posting of cash, and/or back-up, train as needed including resolving recon items • Establish/Follow an efficient system for timely follow-ups for clients (internal and external) • Customer Portal set-up and invoice load • Assist with ongoing process improvement initiatives • Understanding of VAT requirements • Participate and/or drive internal and customer meetings as needed • Connect/meet with internal team members and customer to help resolve and arrange release of payment • Prompt reply to internal/external emails including “alias” accounts • OTC Team back-up as needed, knowledge transfer (onboarding, vacation, cross-training etc.)

🎯 Requirements

• 2+ Year previous collections experience • NetSuite experience preferred • Salesforce System experience preferred • Ability to work effectively with cross-functional teams • Strong written, verbal, listening and interpersonal communication skills • Keen attention to detail • Highly self-motivated and directed • Able to work independently (if remote) • French/English fluency required

🏖️ Benefits

• Health insurance • Professional development opportunities