Senior AI Software Engineer

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Kyte App

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 Series B on 2022-09

eCommerce • Retail • SaaS

Kyte App is a versatile sales and management system designed for small businesses. It offers a simple point of sale (POS) platform that integrates online and offline sales, allowing merchants to manage orders through their website, social media, and messaging apps like WhatsApp. Features include digital and printed receipt generation, inventory management, cash flow tracking, and expense control, all aimed at enhancing operational efficiency and customer engagement. It is tailored for various industries such as restaurants, retail, and service providers, enabling them to streamline their operations and increase sales.

📋 Description

• Design and evolve conversational agents in production at high volume, with WhatsApp as the primary channel • Orchestrate multi-agent systems: intent routing, handoff, session management, memory and failure recovery • Develop tools and MCP servers that connect agents to the business domain • Instrument LLM observability (Langfuse / LangSmith / OpenTelemetry): cost, latency, tool-call rate and production quality • Build and maintain automated evals — no prompt or model change goes live without measurement • Integrate multiple LLM providers (OpenAI, Anthropic, Groq) with fallback strategies and cost controls • Implement RAG pipelines (embeddings, pgvector, reindexing) • Create and maintain Claude Code skills, subagents and workflows that automate the delivery cycle • Ensure reliability: rate limiting, durable queues, anti-bot guardrails, error tracking • Operate agents on Kubernetes: GitOps deployments, resources, metrics and manifests • Collaborate with product and design during discovery

🎯 Requirements