Labcorp
10,000+ employees
Founded 1969
💊 Pharmaceuticals
🧬 Biotechnology
💰 Post-IPO Debt on 2019-06
Healthcare • Pharmaceuticals • Biotechnology
Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.
Investigator Support Assistant – Italian Speaker
🕒 June 18
🗣️🇮🇹 Italian Required
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Labcorp
10,000+ employees
Founded 1969
💊 Pharmaceuticals
🧬 Biotechnology
💰 Post-IPO Debt on 2019-06
Healthcare • Pharmaceuticals • Biotechnology
Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.
📋 Description
• Notifying investigator sites, sponsors, and affiliates of laboratory results, sponsor determined flags, and test cancellations as defined in the Statement of Work (SOW) • Monitoring, tracking, and resolving accession holds and informing the Supervisor and the associated Project Manager of any delays • Updating the database with appropriate information and informing personnel of additional testing needs. • Supporting sites and sponsor with project related questions via phone and email • Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP) • Assisting and supporting in the implementation of global processes and procedures • Tracking and reporting metrics as determined by management in the agreed timelines • Documenting all service failures, resolving, and escalating to management when appropriate resolution is incomplete • Acting as a liaison for both internal and external clients • Communicating investigator site needs when new policies or procedures are discussed • Instilling a culture where patient safety is top priority • Promptly address patient safety issues and escalates as needed for resolution • Ensuring the investigator’s needs are explored prior to implementation of new processes and procedures
🎯 Requirements
• High school degree • 6 months or more of experience in customer service • Fluency in English and Italian • Self-motivated with strong verbal communication skills • Attention to detail and good organizational skills • Team player with an ability to work independently • Ability to handle multiple tasks and multiple distractions while maintaining a professional manner • Ability to work from 10AM to 7PM CET or other hours if required
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Remote work options
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