
1 - 10 employees
Founded 2021
⚕️ Healthcare Insurance
📚 Education
Healthcare Insurance • Education • Consulting
Lacroix Healthcare Consulting, LLC is a specialized consulting firm focused on enhancing the skills and knowledge of MDS nurses in skilled nursing facilities. They offer customized training programs—including public seminars, group lectures, and individual job training—tailored to the specific needs of each facility. With a strong emphasis on education and compliance, Lacroix provides MDS expertise, audits, and support to improve the operational efficiency and reimbursement processes within healthcare settings.
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🗣️🇺🇦 Ukrainian Required
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1 - 10 employees
Founded 2021
⚕️ Healthcare Insurance
📚 Education
Healthcare Insurance • Education • Consulting
Lacroix Healthcare Consulting, LLC is a specialized consulting firm focused on enhancing the skills and knowledge of MDS nurses in skilled nursing facilities. They offer customized training programs—including public seminars, group lectures, and individual job training—tailored to the specific needs of each facility. With a strong emphasis on education and compliance, Lacroix provides MDS expertise, audits, and support to improve the operational efficiency and reimbursement processes within healthcare settings.
• Play an important role in ensuring Ukrainian-speaking clients have a seamless and successful experience with our products. • Basic project coordination and collaboration with various teams to deliver exceptional service. • Help clients achieve their business objectives by providing expert support to the project manager. • Resolve customer requests initiated through various support channels, including telephone and online project requests. • Maintain detailed records of client interactions and project progress. • Generate reports on client issues and project status to inform continuous improvement efforts. • Communicate and collaborate with internal teams to ensure client requirements are met and exceeded.
• Graduate, or Minimum 6 months to 1 year of experience in a relevant area. • Self-motivated individual with the ability to work independently or as part of a team. • Capable of working under pressure to tight deadlines, demonstrating drive and commitment to delivery. • Knowledge of cloud deployment models and validation of post-deployment service operations. • Excellent documentation, reporting, communication, and interpersonal skills are essential. • Strong awareness of digital security practices and protocols. • Fluent in Ukrainian and English, with excellent written and verbal communication skills in both languages. • Proven experience in a customer-facing role, ideally in a tech or SaaS environment. • Strong problem-solving abilities and a proactive approach to client support. • Experience managing projects, with the ability to juggle multiple tasks and priorities. • Strong organizational skills and attention to detail. • Comfortable using various software tools and technologies. • Ability to quickly learn and understand new SaaS products and features.
• Professional development opportunities • Flexible working arrangements
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