Customer Operations Representative

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $23 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

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Land O'Lakes, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1921

🌾 Agriculture

Agriculture • Food & Beverage

Land O'Lakes, Inc. is a farmer-owned cooperative that has been operational since 1921. The company engages in various sectors of the agriculture industry, providing animal nutrition, crop inputs, and dairy foods. Known for their commitment to sustainability, Land O'Lakes employs cooperative efforts to support their members and communities. They are involved in agtech, working towards a sustainable future for agriculture through innovation and collaboration. Land O'Lakes values the impact of their work on the environment and community, aiming to create a better world through their agricultural products and initiatives.

📋 Description

• Customer Operations Representative dedicated to meeting the requirements and expectations of customers • Order entry, pricing and product inquiries, product availability and reporting quality concerns • Establish and maintain effective customer relationships with exceptional customer service • Execute best Order Management practices in accordance with our Standard Operating Procedures (SOP) • Ensure order life cycle is followed through to completion that is accurate and void of entry and pricing errors • Build solid working relationships with all cross-function business units • Identify trends related to process issues and make recommendations for process improvements

🎯 Requirements

• High School Diploma/GED • 1+ years of comparable Customer Service experience • Proficient skills in Microsoft Office (Excel, Outlook, Word) • 4-year degree in Business, Communications, Ag or another related field (preferred) • 3+ Years of Comparable Customer Service Experience (preferred) • JD Edwards E1 and SAP ERP (preferred) • Salesforce experience (preferred) • Bilingual preferred – English, Spanish (preferred)

🏖️ Benefits

• medical • dental • vision • PTO • life & disability insurance • education assistance • 401k • a variety of well-being resources