Remote Customer Service

Job not on LinkedIn

March 28

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Logo of Landpoint

Landpoint

Energy • Aerospace • Science

Landpoint is an award-winning company specializing in land surveying and aerial services, committed to delivering innovative and ethical solutions for the energy infrastructure sector. With a professional team leveraging cutting-edge technology, Landpoint offers a range of services including utilities, pipeline routing, oil and gas well location services, topographical mapping, and advanced Lidar solutions. Their focus is on supporting power and infrastructure development while ensuring excellence in project execution across the United States.

đź“‹ Description

• Assist customers with technical problems • Resolve customer queries • Recommend solutions and guide users through features • Analyze product malfunctions • Update internal databases • Monitor customer complaints on social media • Share feature requests with team • Inform customers about new features • Follow up with customers • Gather customer feedback • Assist in training junior staff

🎯 Requirements

• Excellent communication skills • Familiarity with help desk software

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