Business Reporting Associate

🕒 June 17

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of LanguageLine Solutions

LanguageLine Solutions

10,000+ employees

Founded 1987

🤝 B2B

📡 Telecommunications

📚 Education

B2B • Telecommunications • Education

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

📋 Description

• Generate routine weekly, monthly, and quarterly reports to support Customer Success, Sales, and other business initiatives. • Prepare standard custom report requests by following documented processes, requirements, and delivery guidelines. • Update, maintain, and validate existing reports to ensure accuracy, consistency, and timely delivery. • Extract, consolidate, and organize data from approved sources to support recurring and ad-hoc reporting needs. • Review report outputs for accuracy, formatting, and clarity before sharing with stakeholders. • Communicate with stakeholders to clarify report requirements, confirm timelines, provide status updates, and support delivery expectations. • Maintain reporting documentation, trackers, and process notes while supporting continuous improvement efforts.

🎯 Requirements

• Strong attention to detail, with a focus on accuracy, consistency, and completeness. • Good written and verbal communication skills, including the ability to communicate clearly with stakeholders. • Ability to follow documented processes and complete recurring reporting tasks consistently. • Intermediate to advanced proficiency in Microsoft Office tools, particularly Excel. • Ability to organize, validate, summarize, and present data from different sources. • Strong time management skills, with the ability to manage multiple report requests and meet recurring deadlines. • Comfort working with reporting tools, shared files, trackers, and business systems, with a willingness to learn new tools and processes. • Bachelor’s degree or equivalent experience in business administration, data analytics, statistics, business intelligence, or a related field. • Previous experience supporting reporting, data entry, operations, customer success, sales operations, or administrative processes. • Basic understanding of data analysis, reporting concepts, business metrics, or structured datasets. • Experience with Excel formulas, pivot tables, VBA, SQL, databases, or reporting platforms.

🏖️ Benefits

• Compliance with Disability Laws • Equal Opportunity Employer

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