Director, Product Development

🕒 2 days ago

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Logo of LanguageLine Solutions

LanguageLine Solutions

10,000+ employees

Founded 1987

🤝 B2B

📡 Telecommunications

📚 Education

B2B • Telecommunications • Education

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

📋 Description

• Define and execute the product vision for LanguageLine Solutions. • Lead and inspire the Product Development team in envisioning and building world-class products. • Advocate for customers and drive innovation on their behalf. • Understand and translate market requirements with substantiated customer/market feedback. • Anticipate the impact of the changing language access industry and regulatory environment. • Collaborate with leadership and cross-functional product teams to form roadmaps in support of strategic plans and customer needs. • Plan and prioritize product features and requirements from conceptual stages through product life cycles. • Remove organizational and operational bottlenecks that impede product innovation.

🎯 Requirements

• Minimum 10 years’ experience leading Product Management, Product Development, or Product Engineering teams in a software-driven industry. • Proven track record defining product vision and transforming that vision into market reality. • Excellent critical thinking, analytical problem-solving and negotiating skills. • Demonstrated strategic orientation pertaining to Product Placement, Marketing, R&D, and Vendor collaboration. • Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success. • Skillful at building consensus and making thoughtful, data-driven recommendations for key decisions including prioritization, scope, solution design, issue management, risk identification and mitigation. • Excellent written and verbal communication skills. • Comfortable speaking in front of a room full of industry or company executives, actively engaging with existing and prospective clients in discussions about product features and capabilities and diving deep into the details of a product requirement with a software or quality assurance engineer. • Masterful at cross-functional communication to ensure all stakeholders have everything needed to collaborate effectively. • Proven “radar” for recognizing when a given problem or solution needs additional guidance or knowledge and ability to seek out required information from experts throughout the organization. • Strong experience delivering solutions that delight customers and stakeholders and deliver on the intended value proposition; similarly, experience with helping stakeholders understand when / why a given solution will not deliver the value / results envisioned. • Excellent team building, mentoring, and leadership abilities. • Proven ability to manage multiple activities in parallel and to deliver product features on time. • Ability to see multiple solutions to problems and identify the optimal one for the situation. • Must possess excellent business judgment and a practical, common-sense approach to getting things done. • Bachelor’s degree in business, Computer Science, or a related field from an accredited college/university or equivalent business experience.

🏖️ Benefits

• comprehensive benefits package including medical, dental, vision, and a 401(k) plan

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