Fulani Interpreter

April 25

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LanguageLine Solutions

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B2B • Telecommunications • Education

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

10,000+ employees

Founded 1987

🤝 B2B

📡 Telecommunications

📚 Education

📋 Description

• Work at Home Bilingual Fulani -English Phone Interpreter. • The Fulani Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Fulani and English speakers. • The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. • The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. • The interpreting sessions may involve simple or complex, technical or non-technical subjects. • This position does not involve written translation however translators and other skilled linguists are encouraged to apply. • Essential Job Functions Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions at all times. • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. • Maintain punctuality and availability during work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. • Demonstrate commitment to cultural sensitivity and working in a diverse environment.

🎯 Requirements

• Fluency in Fulani and English and skilled in the associated cultural dynamics. • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. • Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation. • Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression. • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. • Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. • Must be at least 18 years of age. • Legally authorized to work in Canada. • High school diploma or equivalent. • Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration. • Ability to read and write the requested languages - highly preferred.

🏖️ Benefits

• Employee Referral Program. • Advancement opportunities within the organization. • Interpreter support. • An inclusive and diverse work environment.