GLPI Developer

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🕒 June 18

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Lanlink Informática Ltda.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🔒 Cybersecurity

🤖 Artificial Intelligence

IT • Cybersecurity • Artificial Intelligence

Lanlink Informática Ltda. is a Brazilian technology company that specializes in providing IT infrastructure and services tailored to improve business productivity across various sectors. They offer solutions in data management, artificial intelligence, cybersecurity, and productivity enhancement, focusing on both the private and public sectors, including agriculture, education, energy, finance, and retail. With decades of experience, Lanlink is dedicated to modernizing the technological landscape of organizations, ensuring efficiency and effectiveness in their operations through innovative technological solutions.

📋 Description

• Ensure the sustainable evolution of the GLPI platform (Community and/or Network), leading technical decisions, governance of customizations, and integration with other systems. • Define development standards for plugins and customizations: technically lead the evolution of the GLPI platform (Community and Network); ensure compatibility with future releases (upgrade-safe). • Avoid dependence on hacks or direct modifications to the core. • Define strategy for: use of official plugins; adoption of GLPI Network. • Create and maintain structured technical documentation. • Plan version upgrades (especially critical in GLPI). Evaluate the impact of: new releases; plugins; architectural changes. • Ensure the technical roadmap is aligned with product and business goals. Define integration standards: REST APIs; Webhooks; Middleware (if necessary). Ensure consistency between GLPI and channels (Teams, WhatsApp, bots), directories (AD/LDAP) and legacy systems. • Develop and maintain GLPI plugins (PHP); manage versioning of plugins/customizations; create automation scripts and routines. • Implement adjustments to forms, tickets and rules. Fix bugs and issues. Implement API calls. • Configure authentication methods (tokens, OAuth, etc.); create integrations with bots, internal systems and external services. • Test new features: validate the impact of changes, perform user acceptance testing with users, and document features, integrations and technical procedures; update wikis or internal repositories.

🎯 Requirements

• Solid experience in software development with a strong backend focus. • Hands-on experience with GLPI (Community and/or Network), including: • - customization of business rules • - development and maintenance of plugins • - advanced platform administration • Knowledge of: REST API development; software architecture; databases; APIs and integrations; ITIL, ITSM, Service Desk. • Agile management experience (Scrum and Kanban); LGPD (Brazilian Data Protection Law) and ethics in customer data handling; good communication skills and a commitment to continuous improvement; practical knowledge of ITIL. • Differentials: GLPI certification (Community or Network); DevOps skills: Docker, CI/CD, Linux, Security; certifications in PHP, Linux, Cloud or DevOps; experience with process automation in service desks (ITSM).

🏖️ Benefits

• Health plan: Hapvida, Bradesco or Unimed (according to regional collective bargaining terms). • Dental plan: Hapvida Odonto or Bradesco Dental. • Meal or food allowance. • Life insurance 100% paid by Lanlink. • Totalpass access. • Pharmacy discount program. • University partnerships / tuition agreements. • Corporate learning platform. • Welcome kit for new parents. • Moodar platform access.