Lansweeper
Enterprise • SaaS • Cybersecurity
Lansweeper is a company that empowers IT professionals with accurate data and actionable insights. Founded in 2004, Lansweeper helps businesses effectively manage and protect their IT devices and networks through its IT Asset Management platform. This platform provides reliable and actionable insights into technology assets, aiding in the optimization of clients' IT estates. The company is dedicated to providing an excellent work experience for its employees, focusing on career development through global learning and development programs, mentorship, and leadership opportunities. Lansweeper is also committed to sustainability, participating in reforestation projects.
Senior UX Researcher
Job not on LinkedIn
September 19
Lansweeper
Enterprise • SaaS • Cybersecurity
Lansweeper is a company that empowers IT professionals with accurate data and actionable insights. Founded in 2004, Lansweeper helps businesses effectively manage and protect their IT devices and networks through its IT Asset Management platform. This platform provides reliable and actionable insights into technology assets, aiding in the optimization of clients' IT estates. The company is dedicated to providing an excellent work experience for its employees, focusing on career development through global learning and development programs, mentorship, and leadership opportunities. Lansweeper is also committed to sustainability, participating in reforestation projects.
📋 Description
• Lead user research across the full discovery phase: interviews, focus groups, usability tests, surveys • Partner with Product Managers to validate business assumptions with real users • Translate findings into clear insights, requirements, and recommendations • Collaborate with UX Designers to ensure research insights fuel the design process • Manage research data and knowledge base using tools like Dovetail, Typeform, Pendo • Recruit and engage B2B enterprise users and run moderated sessions • Work across initiatives and squads; report into UX leadership and collaborate with PMs, Developers, and Product Marketing
🎯 Requirements
• Professional experience as a UX Researcher or UX Designer with strong research focus • Fluent in qualitative and quantitative methods (user interviews, usability testing, surveys, data analysis) • Skilled in research tools (Dovetail, Typeform, Pendo or equivalents) • Ability to run and moderate focus groups with enterprise customers • Solid grounding in B2B SaaS / enterprise software context • Listening & facilitation skills — leading without influencing • Strong communicator who can simplify complex findings • Organized, able to juggle multiple research projects across squads
🏖️ Benefits
• meal vouchers • insurance • eco vouchers • net allowance (location‑dependent) • Career growth & learning opportunities • Flexibility in working hours and working from home • Company events and perks
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