Connectivity Specialist – Hotel Distribution, Channel Managers, Switches

🔥 1 hour ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 15%

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lastminute.com

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🏨 Hospitality

📣 Marketing

📦 Logistics

Hospitality • Marketing • Logistics

lastminute. com is a technology-driven travel company focused on helping holidaymakers explore the world and create lasting memories. The company leverages advanced technology to shape the future of travel, offering a variety of job opportunities across numerous locations globally. With a significant workforce of around 1700 employees across 16 countries, lastminute. com provides services and careers in areas such as technology, customer care, marketing, and finance. They are committed to sustainability and maintaining a strong ethical framework in their operations.

📋 Description

• Act as the technical and commercial bridge between Global Hotel and channel managers, switches and connectivity providers • Serve as subject-matter expert on channel manager and switch connectivity, including ARI distribution, booking delivery, content and mapping, and rate/availability push and pull • Engage directly and technically with channel managers, switches and aggregators to understand capabilities, limitations and roadmaps • Benchmark connectivity providers against each other and distribution requirements • Read and interpret partner API documentation and integration specifications to assess fit • Identify technical gaps and limitations affecting content quality, availability, competitiveness, conversion or operational efficiency • Diagnose recurring connectivity issues and pinpoint root cause on the partner or protocol side • Translate technical findings into business cases for upgrading, replacing or onboarding channel managers and switches • Quantify expected impact on coverage, competitiveness, error reduction and operational savings with data and analytics colleagues • Support commercial and partnership conversations requiring technical depth • Partner with Product and Engineering during discovery and integration work • Coordinate between external partners and internal teams across Europe and Asia

🎯 Requirements

• 4+ years working hands-on with hotel connectivity (channel managers, switches, connectivity/aggregation platforms) on the OTA, bedbank, channel manager or hotel-tech side • Deep practical understanding of ARI flows, booking delivery, content mapping and connectivity protocols (XML/JSON, push/pull) • AI knowledge • Comfortable reading API documentation, understanding integration constraints and diagnosing connectivity issues without needing to be a software engineer • Commercial awareness and ability to frame technical gaps in clear business cases • Strong communication skills to bridge technical and commercial stakeholders • Detailed familiarity with the channel manager and switch landscape and its key players • Basic SQL and data literacy to support impact analysis • Exposure to GDS, OTA integrations or property management systems • Additional European languages desirable • Legally authorised to work in the country of employment without requiring visa sponsorship • Resume must be submitted in English

🏖️ Benefits

• A shorter working week (36 hours full-time), with a half working day on Fridays in applicable locations • Flexible start and end of the working day with core hours from 10:00 to 4:00 pm • Possibility to work from anywhere for a period of time per year defined according to local regulations • Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time • Professional and managerial skills development training paths • Access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department) • Access to internal platform offering bespoke training content • 2 paid days off per year for volunteering purposes • Occasional social events to foster connections among colleagues • Travel industry discounts and flash exclusive staff fares • Leave options for parental responsibilities, marriages, bereavements, relocations, etc., in line with local laws • Employees can work remotely

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