Senior Quality Engineer

Job not on LinkedIn

2 hours ago

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Logo of LawPay

LawPay

Finance • Compliance • B2B

LawPay is a leading payment management software designed specifically for the legal industry. Trusted by law firms across the United States and Canada, LawPay provides solutions such as credit and debit card payments, eCheck payments, legal fee financing, and invoicing. Its platform complies with ABA and IOLTA guidelines, ensuring secure and efficient payment processing tailored for legal professionals. LawPay integrates with numerous legal software solutions and is recommended by all 50 state bars, 60+ local and specialty bars, and the ABA. The company also offers resources such as CLE webinars and legal industry insights.

51 - 200 employees

Founded 2005

💸 Finance

📋 Compliance

🤝 B2B

📋 Description

• Champion the customer experience at every stage of development, viewing deliverables through the customer's lens • Design and execute comprehensive test strategies across UI, API, and database layers, ensuring they reflect real customer scenarios • Speak up when features aren't complete enough to test or when quality concerns arise—even if it means slowing down • Challenge requirements that don't serve customer needs and identify issues that could frustrate users before they reach production • Write high-quality test cases that tell a story about customer interactions and maintain them through their entire lifecycle • Identify and document defects with comprehensive root cause analysis, always including "how this affects the customer" assessments • Drive continuous improvement in our Defect Leakage Rate (≤15% target), recognizing that every bug reaching production erodes customer trust • Complete 90%+ of assigned tasks independently while providing guidance and mentorship to junior engineers • Own quality initiatives and drive measurable improvements to QE processes and standards • Create and lead test plan reviews using test management tools like TestRail or Qase, ensuring adherence to documented standards • Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification • Become a Subject Matter Expert (SME) for specific technical areas or product components • Track and report on Quality KPIs, with particular focus on Defect Leakage Rate—our primary customer-focused metric that measures bugs caught by QE versus those found by customers • Collaborate with SDET team/Developers on determining what tests are high value for automation, and ensuring that test automation operates as expected, owning automated test execution.

🎯 Requirements

• 3-7 years of experience in software quality engineering, preferably in SaaS environments • Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis, and other troubleshooting tasks • Experience with AWS or other major cloud platforms • Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation • Advanced skills with UI, API, and SQL testing methodologies • Familiarity with test management tools such as TestRail or Qase • Demonstrated experience leveraging Version Control Systems with a focus on Github and Bitbucket • Experience with testing tools: Jira, Sentry, DataDog • Understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI) • Strong understanding of Agile/Scrum methodologies • Proven track record of mentoring junior engineers and contributing to process improvements • Excellent analytical and problem-solving abilities • Strong communication skills with ability to present to both technical and non-technical stakeholders • Most importantly: The courage to be vocal about quality concerns and testing impediments • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

🏖️ Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

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