Solutions Consultant

Job not on LinkedIn

November 7

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Apply Now

Receive Emails with Similar Jobs

LawPay

WebsiteLinkedInAll Job Openings

Finance • Compliance • B2B

LawPay is a leading payment management software designed specifically for the legal industry. Trusted by law firms across the United States and Canada, LawPay provides solutions such as credit and debit card payments, eCheck payments, legal fee financing, and invoicing. Its platform complies with ABA and IOLTA guidelines, ensuring secure and efficient payment processing tailored for legal professionals. LawPay integrates with numerous legal software solutions and is recommended by all 50 state bars, 60+ local and specialty bars, and the ABA. The company also offers resources such as CLE webinars and legal industry insights.

51 - 200 employees

Founded 2005

💸 Finance

📋 Compliance

🤝 B2B

📋 Description

• Maintain accurate and detailed records of collection activities in the company’s database • Monitor customer accounts to apply or lift holds based on collection activity. • Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts. • Communicate with merchants regarding inbound inquiries in a timely and professional manner. • Consolidate reporting from various databases in Excel on a routine basis. • Collaborate effectively with internal teams to resolve account-related issues and ensure smooth workflow.. • Maintain relationships with our third-party Collections firm to track delinquent accounts sent to collections. • Ensure compliance with company policies, legal requirements, and fair debt collection practices. • Assist the manager/lead with delegated tasks and responsibilities. • Perform other duties as assigned.

🎯 Requirements

• 3+ years of proven experience in collections • Excellent analytical and problem-solving skills • High proficiency in Excel/Google Sheets • Strong organizational skills and attention to detail • Experience working with high volume transactions • Strong attention to detail • Excellent communication and customer service skills • This position is preferably based in Austin, Texas.

🏖️ Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.