AI Business Process Analyst

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🕒 May 7

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Lead Surge

1 - 10 employees

Founded 2015

☁️ SaaS

🤝 B2B

SaaS • B2B

Lead Surge is a SaaS lead generation and marketing automation platform that helps businesses capture, engage, qualify, and schedule high-converting leads on autopilot. It automates multi-channel outreach (email, SMS, social inbox, web chat), uses lead scoring and automated messaging to turn awareness into confirmed calls and appointments, and provides tools to optimize campaigns and boost ROI. Lead Surge targets businesses seeking to increase sales conversations and conversion rates through marketing and sales process automation.

📋 Description

• Conduct comprehensive review of every department and its associated workflows • Interview team leads and individual contributors to understand workflows • Evaluate documented processes through the lens of AI applicability • Work closely with AI Solutions Architect to translate process insights • Support change management efforts by documenting new AI-assisted processes

🎯 Requirements

• 5-8 years of experience in business process analysis or related field • Bachelor’s degree in business administration or related field required • Strong working knowledge of AI options, capabilities, and limitations • Excellent communication and facilitation skills • Experience working in performance-driven environments; familiarity with media, marketing, or lead generation is a plus

🏖️ Benefits

• Health insurance • Retirement plans

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