AI Automation Engineer

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🔥 1 hour ago

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LEADtech

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2017

🛍️ eCommerce

🛒 Retail

🔧 Hardware

eCommerce • Retail • Hardware

LEADtech is an online Romanian retailer and e‑commerce store that offers a broad catalogue of consumer electronics, IT and computer components, mobile phones, home electronics, gaming gear, appliances, tools, garden equipment, baby products and smart home/security devices. The site content (Romanian language, references to "lei" and sections like "Contul Meu") indicates a web storefront selling products from stock with delivery, account/returns support, and extensive category-based merchandising for consumers and small businesses.

📋 Description

• Design and build multi-agent AI systems integrating LLMs for customer-facing workflows • Develop and maintain N8N automation workflows • Integrate voice AI platforms with custom prompt logic for call bot behavior • Classify and prioritize automation use cases based on business impact • Ensure automated workflows reflect high-quality communication standards • Define, document, and test REST APIs for integration with CRMs and internal systems • Build and manage comprehensive API test suites in Postman and N8N • Collaborate with Development, Product, and QA teams to diagnose and escalate technical issues • Craft and iterate on LLM prompts for structured output generation • Identify recurring workflow gaps and propose preventive optimization actions • Contribute to internal technical documentation and support onboarding • Collaborate on initiatives to enhance customer experience

🎯 Requirements

• Minimum 2 years of experience in AI automation engineering, backend integration, or technical roles in digital or SaaS environments • Proven experience building and maintaining automation workflows in N8N or equivalent platforms (Zapier, Make, etc.) • Hands-on experience working with REST APIs — design, integration, testing, and documentation • Building APIs is a plus • Deep understanding of REST API design principles • Proficiency with N8N • Experience with ZenDesk, HelpScout, Freshdesk or LiveAgent CRM platforms • Strong expertise in prompt engineering and Generative AI (LLMs) • Proficiency with Postman for API testing • Solid understanding of JSON data structures • Working knowledge of JavaScript and Python • Familiarity with multi-agent orchestration frameworks is nice to have • Excellent written and verbal communication skills in English (advanced level); Spanish is a plus but not mandatory

🏖️ Benefits

• Flexible working hours • Health insurance • Paid time off • Professional development opportunities • Competitive salary • Unique office perks such as free coffee, snacks, and fruit • 25 days of vacation plus your birthday off • Ticket restaurant and nursery vouchers