NOC Engineer

Job not on LinkedIn

November 5

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐 Network Operations

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The Leaflet

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API

The Leaflet is an open-source JavaScript library for building mobile-friendly interactive maps. It is lightweight (around 42 KB), designed for simplicity, performance and usability, and provides core mapping features such as tile layers, markers, vector layers, popups, and interaction handlers. Leaflet is highly extensible via a large plugin ecosystem, well-documented, and maintained by a broad community of contributors and organizations.

11 - 50 employees

🔌 API

📋 Description

• Monitor application health, network, infrastructure and related systems for performance, availability, and security anomalies • Respond to alerts and incidents promptly, facilitating call bridges, diagnosing and resolving issues to minimize downtime • Collaborate with SREs and DevOps to implement automation, tooling, and monitoring solutions • Assist in capacity planning and optimization efforts • Document operational procedures and contribute to knowledge sharing within the team • Continuously improve incident response processes and contribute to post-incident reviews

🎯 Requirements

• 2-4 years of experience in a NOC or similar role • Experience with incident response processes • Jira (or related ticket-tracking system) • Proficient in MS Office, modern communication tools for virtual teams (i.e. Slack, MS Team, Zoom) • Familiarity with networking protocols and concepts • Linux/Unix operating system • Live site KPIs (MTTR, MTTD, Availability, Incident Severities) • Strong problem-solving and troubleshooting skills • Attention to detail, documentation • Ability to multi-task • Bonus if you have a Bachelor's degree in computer science, Information Technology, or a related field • Understanding of DevOps and continuous integration/continuous deployment (CI/CD) principles • Solid ability to analyze datasets, detect trends, and provide actionable insights • Technical experience in/with observability tools (Prometheus, Grafana, Robust and related) • Automation tooling and scripting (e.g., Python, Bash, Ansible) • Containerization technologies (e.g., Docker, Kubernetes) • Cloud computing platforms (e.g., AWS, Azure, GCP) • GIT (version control and collaborative software development) • Certification in relevant areas (e.g., CCNA, AWS Certified DevOps Engineer)

🏖️ Benefits

• Competitive pay and benefits • Flexible vacation allowance • Flexible work from home or office hours • Startup culture backed by a secure, global brand