IT Consultant

🕒 March 31

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Leafworks - Zendesk's DACH Partner of the year

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

📣 Marketing

💰 $1M Series A on 2020-02

Consulting • Marketing • CRM

Leafworks is a premier Zendesk partner specializing in customer service consulting, digital transformation, and cloud development. Based in the DACH region, Leafworks optimizes customer experience through tailored solutions that enhance efficiency, reduce costs, and improve satisfaction. Their expertise spans across various areas including CRM consulting, business intelligence, and strategic automation, enabling organizations to better manage their customer interactions and streamline operational processes.

📋 Description

• Technical consulting for cloud software • Implementation and deployment of software for customer service processes • Act as the interface between clients and development teams • Develop creative solutions for clients

🎯 Requirements

• Solid technical understanding of cloud software integration (including API documentation) • Interest in customer service processes • Business-fluent German • Outside-the-box problem solver • Confident presence and highly ambitious

🏖️ Benefits

• 100% remote • Flexible working hours — set your own schedule • Professional development, training, and courses • Regular feedback sessions and knowledge-sharing meetings • Team events in Germany and abroad