Coordinator, Hotel Systems & Distribution

Job not on LinkedIn

🔥 1 hour ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Ruby

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

✈️ Travel

🍽️ Food & Beverage

🏨 Hospitality

Travel • Food & Beverage • Hospitality

Ruby is a hospitality company that operates a collection of boutique hotels and workspaces across Europe. With a focus on providing unique, characterful experiences, Ruby hotels are designed to offer comfort and charm, making them ideal for both leisure and business travelers. Their 'Lean Luxury' philosophy emphasizes stylish accommodations equipped with modern amenities while maintaining an affordable price point, ensuring guests enjoy a delightful stay without unnecessary extravagance.

📋 Description

• Optimize and maintain hotel distribution systems to realize revenue potential across connected channels • Monitor booking system interfaces and work with system providers to maintain performance • Manage and optimize Concerto HCM and Leonardo with the Marketing Team to improve content scores and Ruby Hotels’ visibility • Manage IHG’s Medallia reputation management platform and MARA AI response tool • Respond to international online guest reviews according to Ruby and IHG quality standards and KPIs • Collaborate with internal teams and external partners to keep systems running smoothly

🎯 Requirements

• Hospitality background in Reservations, Front Office or a similar area • Good understanding of hotel distribution • Experience maintaining distribution channels such as websites, OTAs and GDS • Knowledge of hotel distribution systems • Understanding of content management across Concerto HCM, OTA extranets and GDS • Good written and spoken English skills • Good written and spoken German skills • Strong communication skills • Structured way of working and attention to detail • Interest in improving processes and ways of working

🏖️ Benefits

• Personality-focused workplace allowing personal style, including potential tattoo, piercing or hair-colour support • Team events • Workation days • Sports program support • Staff rates for employees and travel companions • Opening bonus • Mobility allowance • Talent scouting payments • Semi-annual special payments • Trainings, coaching and mentoring • Growth and development opportunities • Innovation-focused Lean Luxury, paperless and cashless work environment • Diversity, equity and inclusion culture

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