Ledgebrook
Finance • Fintech • Insurance
Ledgebrook is a tech-enabled E&S managing general agent (MGA) that provides wholesale brokers with a fast and efficient quoting experience. With a focus on speed and technology-driven underwriting solutions, Ledgebrook utilizes advanced modeling and analytics to deliver quotes rapidly and enhance broker submissions. The company offers various insurance products, including general liability, professional liability, and excess casualty coverage, ensuring tailored solutions for specific client needs.
Claim Manager
November 5
Ledgebrook
Finance • Fintech • Insurance
Ledgebrook is a tech-enabled E&S managing general agent (MGA) that provides wholesale brokers with a fast and efficient quoting experience. With a focus on speed and technology-driven underwriting solutions, Ledgebrook utilizes advanced modeling and analytics to deliver quotes rapidly and enhance broker submissions. The company offers various insurance products, including general liability, professional liability, and excess casualty coverage, ensuring tailored solutions for specific client needs.
📋 Description
• Oversee portfolio of General Liability and Unsupported Excess Liability claims • Ensure Third-Party Administrators (TPAs) deliver timely, thorough, and cost-effective claim resolutions • Collaborate with leadership, underwriting, actuarial, and technology teams to refine claim management platform • Help define best practices across multiple casualty market segments
🎯 Requirements
• 10+ years handling Commercial General Liability (CGL) Bodily Injury, Property Damage, and Personal & Advertising Injury claims • 5+ years managing litigated CGL claims, developing and executing defense strategies • 3+ years handling non-admitted market Excess & Surplus Lines claims • 2+ years overseeing claims handled by Third-Party Administrators (TPAs) • 2+ years supervising claim professionals - coaching, mentoring, and driving performance • Proven ability to analyze coverage and prepare reservation of rights or coverage decision letters • Strong litigation management skills - selecting, directing, and evaluating defense counsel • Experience participating in quality assurance claim file reviews and process improvements • Analytical mindset: You dissect complex claims, evaluate exposure, and create actionable strategies • Coverage expertise: You interpret and apply policy language with precision and clarity • Collaborative communicator: You build alignment across underwriting, legal, product, and operations teams • Technology & innovation: You're proficient with modern claims systems, data, and analytics tools - and eager to implement workflow improvements that drive speed, accuracy, and customer satisfaction • Customer focus: You combine empathy and responsiveness with professionalism • Entrepreneurial drive: You take ownership, challenge the status quo, and help build scalable, forward-thinking solutions • Decisive leadership: You make informed, timely decisions with confidence and accountability
🏖️ Benefits
• Health insurance - 100% employer-paid option available • Additional benefits including 401(k), dental, vision, and other coverage options • Remote work and flexible hours - work from where you perform best • Unlimited time off policy - we trust you to manage your time and energy • Culture of ownership, autonomy, and purpose - where your impact is visible and valued
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