
51 - 200 employees
Founded 2021
💸 Finance
💳 Fintech
🛡️ Insurance
💰 Series B on 2024-09
Finance • Fintech • Insurance
Ledgebrook is a tech-enabled E&S managing general agent (MGA) that provides wholesale brokers with a fast and efficient quoting experience. With a focus on speed and technology-driven underwriting solutions, Ledgebrook utilizes advanced modeling and analytics to deliver quotes rapidly and enhance broker submissions. The company offers various insurance products, including general liability, professional liability, and excess casualty coverage, ensuring tailored solutions for specific client needs.
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51 - 200 employees
Founded 2021
💸 Finance
💳 Fintech
🛡️ Insurance
💰 Series B on 2024-09
Finance • Fintech • Insurance
Ledgebrook is a tech-enabled E&S managing general agent (MGA) that provides wholesale brokers with a fast and efficient quoting experience. With a focus on speed and technology-driven underwriting solutions, Ledgebrook utilizes advanced modeling and analytics to deliver quotes rapidly and enhance broker submissions. The company offers various insurance products, including general liability, professional liability, and excess casualty coverage, ensuring tailored solutions for specific client needs.
• Lead, coach, and develop a growing team of Underwriting Support Analysts. • Manage day-to-day team operations, workload distribution, priorities, and performance. • Hold regular check-ins, provide constructive feedback, and support team members’ insurance and professional development. • Support recruitment, onboarding, training, and development of new team members. • Oversee underwriting support across the submission lifecycle, including submission review, account clearance and set-up, data entry, documentation, endorsements, renewals, and pre- and post-bind activities. • Ensure submission triage aligns with underwriting appetite, guidelines, and delegated underwriting authorities. • Ensure required information is obtained from brokers and underwriting files are complete, accurate, and maintained. • Partner with Underwriters and Operations teams to identify priorities, resolve issues, and maintain efficient workflows. • Monitor work quality and accuracy and ensure adherence to procedures, compliance requirements, and service standards. • Identify opportunities to simplify, improve, and scale underwriting support processes and workflows. • Support implementation and adoption of new processes, tools, and technologies. • Provide feedback to Product, Technology, Operations, and other stakeholders on system and workflow improvements. • Build a positive, collaborative, high-performing team culture focused on ownership, quality, continuous improvement, and customer service.
• Proven experience in the insurance industry, ideally within underwriting support, underwriting operations, or a related function. • Strong understanding of underwriting support processes, including submission management, account clearance and set-up, documentation, and pre- and post-bind activities. • Understanding of underwriting appetite, guidelines, delegated underwriting authorities, and basic underwriting data analysis. • Previous experience leading, managing, coaching, or developing team members. • Experience managing operational workloads, priorities, and deadlines in a process-driven environment. • Excellent English written and verbal communication skills. • Experience building successful relationships with Underwriters, brokers, and various internal and external stakeholders. • Strong customer focus and ability to work effectively in a fast-paced environment. • Strong organizational and prioritisation skills, with the ability to balance multiple tasks and competing priorities. • Excellent problem-solving skills and the ability to drive initiatives and process improvements. • Strong communication and collaboration skills, with the ability to work effectively across different teams and functions. • Self-driven approach with a strong sense of ownership and responsibility. • Demonstrated attention to quality, accuracy, and self-discipline. • Comfortable with MS Office Suite and Google Workspace applications. • Experience managing or supporting teams within an MGA, insurtech, carrier, or similar insurance environment. • Prior startup or scale-up experience. • Experience building, improving, or scaling underwriting support processes. • Experience working with modern underwriting systems, workflow tools, or insurance technology. • Bachelor’s or Master’s degree in Economy, Finance, Business Affairs, Risk Management or a related field.
• 100% Remote Work • Unlimited Paid Time Off • Private Healthcare (Lux Med) • Helping Hand Program • Meaningful Equity • High-Growth Startup Environment • Exposure to the U.S. Insurance Market • Career Growth Opportunities • International Team & Cross-Border Collaboration
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