Marketplaces Operations Specialist

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Ledge Lounger

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

👥 B2C

🛒 Retail

🧘 Wellness

B2C • Retail • Wellness

Ledge is a specialized retailer that offers a wide range of outdoor furniture and accessories focused on enhancing outdoor living spaces. Their product lineup includes furniture designed specifically for in-pool use, patio seating, umbrellas, and outdoor games, allowing customers to create luxurious and functional outdoor environments. Ledge also provides free design services to help customers visualize and execute their outdoor design concepts.

📋 Description

• Own end-to-end order processing within marketplace portals, ensuring accuracy, timeliness, and alignment with internal systems • Partner closely with warehouse and logistics teams to ensure on-time shipment of oversized products and resolve discrepancies, delays, or cancellations • Oversee Amazon FBA inventory levels, replenishment planning, and seasonal demand readiness to minimize out-of-stock risk • Lead and support EDI/API implementations, improving automation of purchase orders, advance ship notices (ASN), and inventory synchronization • Track marketplace vendor metrics, proactively address risks, and prevent chargebacks, late shipments, or account penalties • Troubleshoot order, inventory, and data transmission issues to ensure seamless flow from marketplace to ERP systems

🎯 Requirements

• 2–5+ years in operations, supply chain, logistics, or marketplace/e-commerce operations • Experience working with major marketplaces (Amazon FBA&FBM, Wayfair, Costco, etc.) required • Familiarity with ERP systems (NetSuite strongly preferred) • Experience with EDI/API integrations or systems automation is highly desirable • Strong Excel/data management skills (ability to analyze order flow, inventory, and performance metrics) • Understanding of order management, inventory planning, and fulfillment processes • Experience with freight/LTL shipping or oversized product logistics is a plus

🏖️ Benefits

• Competitive salary • Benefits package • Opportunity to work with a dynamic team in a positive and supportive work environment