Patient Services Manager

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🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $35 - $49 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Leer

WebsiteLinkedInAll Job Openings

- employees

🏛️ Government

📚 Education

✈️ Travel

Government • Education • Travel

Leer is the municipal government and city administration of Leer (Ostfriesland) in Germany. The organization provides a broad range of municipal services — citizen services (Bürgerbüro, Standesamt), urban planning and development, housing and building regulation, social services, education and culture (schools, city library, Volkshochschule), public safety and infrastructure (fire department, winter service, waste/rat control), economic development and tourism, and climate/energy planning and initiatives. The city operates online citizen services (OpenRathaus), publishes public notices and local news, manages local taxes and budgets, and coordinates events, volunteer programs, and municipal projects.

📋 Description

• Oversee and manage all patient services, including scheduling appointments, managing patient records, and handling billing inquiries • Communicate with patients via phone, email, and other channels to address their questions, concerns, and needs • Maintain accurate and up-to-date patient records and ensure compliance with HIPAA regulations • Collaborate with the healthcare team to ensure a smooth and efficient patient flow • Monitor and track patient satisfaction and address any issues or concerns that may arise • Develop and implement strategies to improve patient services and overall patient experience • Train and supervise staff members on patient service protocols and procedures • Stay up-to-date on industry trends and best practices in patient service management

🎯 Requirements

• Bachelor's degree in healthcare administration, business management, or a related field • Minimum of 2-3 years of experience in patient service management, preferably in a healthcare setting • Excellent communication and interpersonal skills • Strong organizational and time-management skills • Proficient in using electronic medical records and patient scheduling systems • Knowledge of HIPAA regulations and patient privacy laws • Ability to work independently and remotely, while also being a team player • Strong problem-solving and critical thinking abilities

🏖️ Benefits

• 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Parental leave • Vision insurance