Telecom Engineer

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Legence

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🤝 B2B

⚡ Energy

Construction • B2B • Energy

Legence is a Nasdaq-listed (LGN) provider of engineering, consulting, installation, and maintenance services that improve building performance and reliability for mission‑critical and technically demanding facilities. Founded in 1914 and now a Blackstone portfolio company, Legence delivers MEP engineering and design, program and project management, HVAC and process piping installation/fabrication, and ongoing preventative and corrective maintenance, with a strong emphasis on sustainability, net‑zero building design, and distributed generation. The company serves high-growth sectors including data centers, semiconductors, precision manufacturing, life sciences, healthcare, education, public sector, and commercial real estate, and reports large in-house teams of engineers, consultants, technicians, and craftspeople.

📋 Description

• Design, implement, and support enterprise voice solutions including Microsoft Teams Voice, Direct Routing, and Operator Connect. • Administer and maintain POTS lines for life-safety systems and regulatory requirements. • Manage SIP trunking services including call routing, failover, and quality optimization. • Support auto attendants, call queues, voicemail, E911, and number management. • Manage cellular services including provisioning, carrier plans, and lifecycle management. • Provide Tier 2/3 support and perform root-cause analysis for telecom issues. • Coordinate with carriers and vendors for service delivery and escalation. • Maintain documentation including call flows, inventories, and runbooks. • Ensure compliance with E911, Kari’s Law, and RAY BAUM’s Act.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • 5+ years of enterprise telecom or voice engineering experience. • Hands-on experience with Microsoft Teams Voice. • Strong understanding of POTS, SIP, and PSTN connectivity. • Experience working with telecom carriers. • Strong troubleshooting and communication skills. • Experience with Direct Routing SBCs. • Experience with E911 solutions. • Familiarity with legacy PBX systems. • Telecom or Microsoft certifications.