Loss Prevention Associate

🔥 20 hours ago

🗣️🇪🇸 Spanish Required

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Logo of Lendbuzz

Lendbuzz

201 - 500 employees

Founded 2015

💸 Finance

💳 Fintech

Finance • Fintech

Lendbuzz is a US-based fintech company that offers auto loans, private-party vehicle financing, and refinancing solutions by evaluating applicants’ broader financial profiles rather than relying solely on traditional credit scores. The company provides a streamlined digital application and verification process for consumers and partners with car dealerships to originate loans quickly and securely; loans are made by Lendbuzz Funding, LLC.

📋 Description

• Perform delinquent account collection calls, emails, or text messages assigned by management • Service inbound customer calls pertaining to collections and redemptions • Maintain clear and descriptive notes • Set up and process one-time payments • Prepare delinquent accounts for post repossession process • Communicate with clients in a timely and orderly fashion by sending out notices • Review accounts that have been referred for repossession and legal actions against debtors • Issue written and oral instructions • Enforce compliance with Collection Standard of Conduct policies • Perform various administrative functions

🎯 Requirements

• Proficiency in both Spanish and English is preferred • One plus years' experience with collections in a call center environment • Auto collections experience is preferred • Previous work in collections, preferably in the automotive industry • Outstanding customer, communication and organizational skill • High level of integrity • Strong sense of teamwork yet able to work independently

Apply Now

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