Leukaemia Care
11 - 50 employees
Founded 1969
🤲 Charity
🏥 Healthcare
Charity • Healthcare
Leukaemia Care is a UK-registered charity that provides information, practical help, and emotional support to people affected by leukaemia and related blood cancers (including MDS and MPNs). The organisation operates a free helpline staffed by nurses and support staff, runs support groups, offers one-to-one support, counselling, bereavement assistance, financial and everyday-living guidance, and produces downloadable and print information for patients, families, carers and professionals. Leukaemia Care also runs fundraising and volunteer programmes, challenge events, corporate partnerships, and provides resources and training for healthcare professionals. It is registered in England & Wales and Scotland as a charity and company.
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🔥 9 minutes ago
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Leukaemia Care
11 - 50 employees
Founded 1969
🤲 Charity
🏥 Healthcare
Charity • Healthcare
Leukaemia Care is a UK-registered charity that provides information, practical help, and emotional support to people affected by leukaemia and related blood cancers (including MDS and MPNs). The organisation operates a free helpline staffed by nurses and support staff, runs support groups, offers one-to-one support, counselling, bereavement assistance, financial and everyday-living guidance, and produces downloadable and print information for patients, families, carers and professionals. Leukaemia Care also runs fundraising and volunteer programmes, challenge events, corporate partnerships, and provides resources and training for healthcare professionals. It is registered in England & Wales and Scotland as a charity and company.
📋 Description
• Refer patients, carers and family members internally to advocacy, welfare, support groups and other services as appropriate. • Provide patient support and raise awareness of the services we have at Leukaemia Care at the hospital. • Talk to patients, carers and family members, offering support, information and clear signposting to our services and other relevant organisations. • Attend the Hospital to provide support on the Haematology Ward or clinic. • Liaise with consultants, nurses, and other health care professionals in providing patient support. • Speak to patients, carers and anyone affected by a blood cancer or allied blood disorder to offer tailored advice or support. • Refer patients, carers and family members internally to our services. • Signpost patients to other blood cancer charities. • Support patients by phone through the CNS referral process. • Attend a local support group if needed. • Regular feedback into the Patient Services team on how many patients we are supporting and any booklets we need to send out. • Build relationships with healthcare professionals at the Hospital – e.g. consultant haematologists, clinical nurse specialists and haematology nurses - to promote the charity’s services. • Promote nurse education (Nurse Academy, nurse conferences, nurse forums) to the clinic nurses. • Make patients fully aware of Leukaemia Care’s other support services and ask if they wish to receive information from Leukaemia Care, recording their consent or otherwise against their database record. • Provide regular reports on your work and against your KPIs to your line manager.
🎯 Requirements
• GCSE or equivalent Maths and English. • Excellent communication, presentation and listening skills. • Empathetic towards anyone affected by cancer or undergoing chemotherapy treatment. • Committed to supporting patients, carers and family members. • Ability to work unsupervised. • Able to carry out office administration tasks as part of the role. • IT literate (MS Office, Teams, GoogleDocs, Zoom). • Knowledge of local services that may be relevant to blood cancer patients. • A good team player – able to link in and work well with a range of people within the organisation. • Ability to manage own workload. • Able to work flexibly to meet the needs of the role with sufficient notice. • High levels of motivation, when working alone or with a team. • Ability to problem solve. • Ability to learn quickly.
🏖️ Benefits
• Annual leave of 36 days including 8 bank holidays (for full-time staff, pro-rata for part-time staff) • Additional discretionary annual leave between Christmas and New Year • Pension scheme with Aviva - we will match employee contributions up to 7% of qualifying earnings • Life Assurance (also known as death in service benefit) of four times annual salary • Employee Assistance programme • Cycle to work scheme • Enhanced sick pay (as set out in our staff handbook) • Bereavement leave of up to five days paid leave should the need unfortunately arise • Flu jab for all employees who are ineligible to receive a free one on the NHS • Free onsite parking at our offices in Worcester (if applicable) • Induction training and ongoing training to help you deliver your role • Staff social events – in person and online to ensure all employees have an opportunity to get involved • We will also ensure that you are supplied with the right equipment for the job and to work safely - this may include a laptop and mobile phone, as well as equipment to make your working day as comfortable as possible. • If the job requires it, we also reimburse pre-approved travel expenses.
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