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Revenue Operations Analyst

🕒 July 31

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

Where this job comes from

Posted on Level AI's careers page, not through a job board

First seen by Remote Rocketship July 31

Still open on Level AI's site. Checked 8 hours ago.

Logo of Level AI

Level AI

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $39.4M Series C - Level AI on 2024-07

Artificial Intelligence • SaaS • Enterprise

Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).

📋 Description

• Manage and optimize the systems and tools for revenue operations. • Ensure seamless integration, configuration, and maintenance of tech stack. • Develop, implement, and monitor operational processes for GTM teams. • Identify and address obstacles between Sales, Marketing, and Customer Success. • Lead projects within the GTM Stack focusing on various tools. • Generate and maintain dashboards and reports for performance insights. • Collaborate with stakeholders to define key metrics for reporting. • Provide technical support to end-users, addressing system-related issues. • Manage GTM reporting and drive data-informed business decisions. • Ensure accurate reporting to inform sales targets, quotas, and incentives. • Configure, manage, and optimize GTM platforms ensuring data integrity.

🎯 Requirements

• Sales or Revenue Operations Experience: 3+ years of experience, preferably in SaaS or B2B software revenue operations. • Enterprise-wide Enablement Programs: Proven experience in supporting enterprise-wide enablement programs, especially in a remote setting. • Technical Proficiency: Advanced skills with spreadsheets, presentations, and Google Workspace. • Communication Skills: Excellent communication, presentation, and facilitation skills. • GTM Stack Expertise: Deep experience with GTM tools including Salesforce (SFDC), Hubspot, Gong, CPQ, Data Enrichment Tools, etc. • Marketing Operations Understanding: Ability to comprehend marketing operations concepts such as workflow management, segmentation, reporting, and the marketing funnel. • Data Proficiency: Highly skilled in using data to answer business-critical questions. • Cross-functional Collaboration: Experience with coordination, collaboration, and organization with cross-functional teams. • Project Management: Exceptional ability to manage multiple projects simultaneously, prioritize tasks, maintain strong attention to detail, and stay highly organized. • GTM Effectiveness Assessment: Ability to assess GTM effectiveness and contribute data demonstrating performance improvements.

🏖️ Benefits

• Health insurance • Professional development opportunities

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