Renewal Specialist – Contractor

🔥 0 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Level Access

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

📋 Compliance

📚 Education

🔒 Cybersecurity

💰 Series A on 2017-04

Compliance • Education • Cybersecurity

Level Access is a unified software platform that provides a comprehensive solution for achieving and maintaining digital accessibility. With a combination of automated scanning, manual testing, legal guidance, and training, Level Access supports businesses in complying with accessibility standards such as WCAG and ADA. Their services are tailored for various sectors, including education, financial services, and public administration, ensuring that digital products are accessible to everyone.

📋 Description

• Manage a high-volume portfolio of 25–50 renewals per month • Engage customers via email, phone, and video to renew and upsell • Manage product discussion and overcome objections by highlighting key benefits • Identify opportunities for add-ons and expanded packages • Maintain accurate records in CRM (HubSpot/Salesforce) • Collaborate with other sales teams, contracting teams, and legal where necessary

🎯 Requirements

• 1–2 years of account management / renewals • Excellent written and verbal English communication skills, with the ability to engage professionally and confidently with clients • Strong communication skills • Ability to articulate value and tailor messaging to customer needs • Highly independent, organized, goal-oriented, and comfortable in a fast-paced environment • Familiarity with MS Office; HubSpot and Salesforce experience is a plus • Passionate about growth, learning, and making an impact.

🏖️ Benefits

• Level Access is committed to workforce diversity and is an Equal Opportunity Employer. • We are dedicated to providing reasonable accommodations throughout the hiring process.