Level One Personnel
51 - 200 employees
Level One Personnel is proud to be a woman-owned, certified Minority Business Enterprise. Specializing in Temporary, Temp to Hire and Direct Hire Placements, Level One has expanded its reach to cover the entire Baltimore/Washington Metropolitan areas in order to meet the growing demands of our clients.As a small agency we are able to focus our attention on our clients specific needs and provide the absolute highest quality customer service and personnel available in the industry.Level One Personnel combines state-of-the-art staffing expertise and technology with personalized service to our clients. Level One Personnel services range from traditional temporary placement to partnering with companies to help them plan their contingent workforce needs. Level One seeks to help each client meet their goals through customized staffing solutions, while maintaining the very highest standards of excellence, ethics and honesty. Level One Personnel aggressively recruits, screens and tests applicants to insure that only qualified candidates are provided to our clients. By matching the right person with the right job, Level One insures a win-win situation for business clients and the employees whose services are provided."We are committed to providing outstanding and personal service to our clients, along with the best personnel in the industry".
Help Desk Technician
Job not on LinkedIn
🔥 3 minutes ago
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Level One Personnel
51 - 200 employees
Level One Personnel is proud to be a woman-owned, certified Minority Business Enterprise. Specializing in Temporary, Temp to Hire and Direct Hire Placements, Level One has expanded its reach to cover the entire Baltimore/Washington Metropolitan areas in order to meet the growing demands of our clients.As a small agency we are able to focus our attention on our clients specific needs and provide the absolute highest quality customer service and personnel available in the industry.Level One Personnel combines state-of-the-art staffing expertise and technology with personalized service to our clients. Level One Personnel services range from traditional temporary placement to partnering with companies to help them plan their contingent workforce needs. Level One seeks to help each client meet their goals through customized staffing solutions, while maintaining the very highest standards of excellence, ethics and honesty. Level One Personnel aggressively recruits, screens and tests applicants to insure that only qualified candidates are provided to our clients. By matching the right person with the right job, Level One insures a win-win situation for business clients and the employees whose services are provided."We are committed to providing outstanding and personal service to our clients, along with the best personnel in the industry".
📋 Description
• Provide professional end-user support via telephone, email or web submits • Provide restorative or maintenance actions to resolve end-user problems • Respond to end-user problems based on standard procedures • Track incidents and calls, including but not limited to, entering data into the database timely and accurately • May be responsible for ensuring systems are configured properly
🎯 Requirements
• Reliable Internet Connection • Ability to pass a background check • Requires excellent customer service skills • Solid foundation of Personal Computer experience • Troubleshooting capability • Overall knowledge of desktop productivity products • Ability to work in a team environment • Proven ability to remain flexible in a changing environment • Attendance and schedule adherence are requirements of this position • Knowledge in Ticketing Systems, VPN, Virtual environments, and Active Directory a plus • May require additional project-specific training
🏖️ Benefits
• Eligible for Health Benefit Coverage following 60 days of employment • 401k After 1 Year
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