
51 - 200 employees
☁️ SaaS
🤝 B2B
🧘 Wellness
SaaS • B2B • Wellness
LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.
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51 - 200 employees
☁️ SaaS
🤝 B2B
🧘 Wellness
SaaS • B2B • Wellness
LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.
• Serve as the dedicated procurement partner for your assigned business function, acting as the primary contact for stakeholders on all procurement activities and ensuring alignment on project goals and requirements. • Coordinate across business owners, finance, the CFO's office, and the wider procurement team to ensure purchasing activities proceed smoothly. • Manage the end-to-end P2P lifecycle: sourcing, vendor negotiation, contract review and redlining, routing to Legal/Security, requisitions, and PO issuance. • Engage directly with vendors on behalf of business owners, setting the commercial tone, pushing back when necessary, and protecting the company's commercial position. • Enforce procurement policies, ensuring all spend is committed through a PO before engaging vendors (regardless of cost) and vetting everything via intake forms. • Capture mandatory contract metadata, service dates, and renewal clauses within the procurement system to support the "Accrual Engine" and automate month-end close. • Act as the "Receipt Gate" by confirming service satisfaction with users and entering confirmation data into the procurement system to enable 3-way matching. • Maintain visibility on upcoming renewals across your portfolio, identifying savings opportunities, supporting cancellations, and providing stakeholders with forward-looking insights on renewals and contract wind-downs. • Resolve service and billing issues while utilizing vendor scorecards to maintain high performance standards.
• 3 to 7 years of experience in procurement, strategic sourcing, or supply-chain management, with exposure to enterprise-level deals. • Demonstrated expertise in the end-to-end P2P process, including sourcing, negotiation, contract redlining, requisitions, and POs. • Exceptional stakeholder management skills with the ability to confidently collaborate with VPs and Department Heads, enforce policies, and drive consensus. • Strong understanding of contract terms (particularly regarding redlining), 3-way matching, and financial controls. • Advanced proficiency in P2P systems, with a strong preference for Coupa (or similar platforms like Ariba/NetSuite). • Polished business English (both written and spoken) suitable for direct engagement with US-based executives. • Domain experience aligned with your applied track (Marketing & Sales, RevOps/IT, or HR/Indirect). • Nice to have: Experience implementing or configuring processes within procurement systems like Coupa. • Nice to have: Familiarity with ERP systems such as NetSuite and third-party benchmarking tools.
• Equipment provided • 13th month pay • HMO
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