Conversational UX Writer

Job not on LinkedIn

September 15

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Logo of LexiConn Content

LexiConn Content

B2B • eCommerce • Marketing

LexiConn Content is a comprehensive content consulting firm that specializes in content strategy, development, and marketing. The company provides a wide array of services including content audits, performance marketing, and tailored content creation for various industries such as financial services and eCommerce. With a focus on quality and compliance, LexiConn leverages AI tools to enhance its offerings, ensuring businesses effectively engage their audiences and meet their marketing goals.

51 - 200 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

📋 Description

• Design conversational flows for AI chatbots and virtual assistants in the banking domain. • Define tone of voice, style, and personality for conversational interfaces. • Collaborate with AI engineers, designers, and translators to ensure seamless multilingual experiences (English + regional languages). • Maintain linguistic consistency in translations and transliterations. • Test, refine, and optimize bot conversations based on user research and interaction data.

🎯 Requirements

• 3–6 years’ experience as a Conversational Designer, UX Writer, or Dialogue Writer with hands-on exposure to chatbot/voice UX. • Proven work with chatbot/NLP platforms. • Strong skills in tone of voice definition, style guides, and structured content systems. • Experience handling multilingual/multimarket projects is a big plus. • A portfolio of conversation design work (chatbots, voice UX, IVR flows, or AI assistants). • A good quality laptop (i5 or above) and uninterrupted high-speed (broadband) internet.

🏖️ Benefits

• Shape the voice of one of India’s largest private bank’s AI-driven experiences • Be part of a niche, fast-growing field — conversational UX. • Opportunity to impact millions of users across languages and digital channels. • Work with a collaborative team of writers, designers, and technologists.

Apply Now

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