Libertex Group
Finance • Fintech
Libertex Group is an online trading platform operated by Indication Investments Ltd, which is a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC). The platform offers trading services in leveraged products such as Contracts for Difference (CFDs) across various markets including stocks, cryptocurrencies, currencies, metals, agricultural products, oil and gas, and more. Libertex is known for its professional trading platforms, including Libertex, MetaTrader 4, and MetaTrader 5, targeting both retail and professional investors. It provides educational resources, market research, and timely economic updates to assist traders. Notably, Libertex has been recognized with several awards and is the official Online Trading Partner of FC Bayern.
Junior Risk Payment Business Liaison – Part-time
Job not on LinkedIn
Yesterday
🗣️🇪🇸 Spanish Required
Libertex Group
Finance • Fintech
Libertex Group is an online trading platform operated by Indication Investments Ltd, which is a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC). The platform offers trading services in leveraged products such as Contracts for Difference (CFDs) across various markets including stocks, cryptocurrencies, currencies, metals, agricultural products, oil and gas, and more. Libertex is known for its professional trading platforms, including Libertex, MetaTrader 4, and MetaTrader 5, targeting both retail and professional investors. It provides educational resources, market research, and timely economic updates to assist traders. Notably, Libertex has been recognized with several awards and is the official Online Trading Partner of FC Bayern.
📋 Description
• Help customer support by providing product and service information and resolving issues related to payments. • Maintain customer records by updating account information. • Resolve product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. • Maintain financial accounts by processing customer adjustments. • Prepare product or service reports by collecting and analysing customer information • Perform verification of client documents • Consult CS regarding the payments and withdrawals procedures
🎯 Requirements
• Spanish Language Skills +C1 • English Language Skills +B2 • Experience with payments system (at least 1 year) • Knowledge of crypto payments/payment workflows. • Flexibility and ability to multi-task. • Mathematical aptitude and problem solving skills. • Time Zone: GMT +6 LATAM Availability • Working shift: 2/3 pm - 6/7 pm • May work on weekends and public holidays.
🏖️ Benefits
• Quarterly bonuses based on Company performance • 21 working days of annual leave • Udemy Business unlimited membership • Corporate events and team building activities • Professional and personal development opportunities in a fast-growing environment
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