Ancillary Services Coordinator

🔥 16 hours ago

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LifeStance Health

5001 - 10000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 Private Equity Round on 2016-12

Healthcare Insurance • Telecommunications • Wellness

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information • Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to testing and special services • Obtain pre-certification or authorization for procedures and enter into billing system software • Work closely with providers and operations team to provide the patient with benefit information to facilitate testing or other special services • Complete a cost estimate with the benefit information • Upload information in medical record and send to the patient for review • Complete data entry and/or appropriate forms to document patient's benefits coverage • Alert the Office staff about uninsured, underinsured, and any potential billing issues so the patient can be notified • Provide accurate, detailed insurance benefits to the requester and detail in the billing system • Keep accurate documentation of the verification process in the patient electronic chart and any other reporting resources • Be a resource to other teams regarding the patient benefits • Support leadership with daily, weekly monthly reporting needs as required

🎯 Requirements

• High school diploma or GED equivalent required • 2+ years of medical facility or medical office billing experience • Professional experience and understanding of insurance products and coverage types • Experience with automated billing systems preferred • Experience with training in business office activities is preferred • Ability to work both in a team environment and independently • Qualified candidates must be legally authorized to be employed in the United States • Must have experience working with insurance companies, have knowledge of different types of coverage and polices • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

🏖️ Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program

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