Process Engineer

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November 6

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LifeStance Health

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Healthcare Insurance • Telecommunications • Wellness

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

5001 - 10000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 Private Equity Round on 2016-12

📋 Description

• Provide Value Stream Mapping across cross functional teams for companywide processes • Design processes with a keen eye for efficiency, standardization, and identifying key enablers that need to precede new systems and tools implementation • Evaluate current operational performance and provide strategic plan for improvements using available information including data, feedback, and other information • Design and/or redesign end-to-end business processes • Utilize modeling and simulation development knowledge to project impacts of upstream changes on business operations such as operational KPIs and Shared Services staffing needs • Identify and evaluate key discussion items and enable executive decision making • Shift between high level strategic intent and diving into the details as needed • Build relationships and support communication with necessary internal and external stakeholders • Monitor, control, and manage business operations to meet the team’s expectations and company goals • Liaise between departments to ensure smooth operations delivery • Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines • Create and maintain internal systems that allow the team to work and share knowledge efficiently • Assist internal teams to achieve performance targets • Identify problems in process and resolve them in a quick and timely manner • Follow standard operating procedures for efficient business operations • Maintain clear and accurate operations documents/procedures for reference purposes

🎯 Requirements

• Bachelor’s Degree required; Master’s preferred • Project Management Professional (PMP) or Six Sigma certification required • 5+ years of relevant experience in process engineering, project management, program management, VSM, Agile, Lean and Six Sigma • Advanced experience and knowledge of Microsoft Office products including Excel, PowerPoint, Visio, etc. • Experience working with MS Project, SmartSheet, Monday.com, Jira or related project management tools • Excellent presentations skills, particularly with executive level presentations • Experience partnering with IT to enable new systems integrations • Excellent proactive problem-solver who can leverage resources and execute tasks through completion • Effective with project management, multi-tasking, understanding needs, and balancing priorities • Excellent communicator with strong positive interpersonal, oral, and written communication. • Great at building relationships with both internal and external teams.

🏖️ Benefits

• medical, dental, vision, AD&D, short and long-term disability, and life insurance. • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program