Senior Content Operations & Communications Manager

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Lifted, an Upwork Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2025

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Lifted, an Upwork Company is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models — independent contractors, staff augmentation, employer-of-record, agent-of-record, and outsourcing — and integrates with MSPs, VMSs, and internal systems to provide centralized visibility, spend control, and audit-ready compliance. The platform emphasizes enterprise-grade security and data privacy standards while delivering a white-labeled talent experience for hiring managers and contingent workforce programs.

📋 Description

• Own Lifted’s content production calendar and workflow. • Coordinate the end-to-end delivery of blogs, reports, case studies, webinars, podcasts, newsletters, videos, campaigns, and thought leadership initiatives. • Ensure projects move efficiently through briefing, creation, review, approval, publication, and distribution. • Track deadlines, dependencies, and production milestones across multiple concurrent initiatives. • Maintain visibility into all active marketing deliverables and proactively address risks to delivery. • Partner closely with leadership to operationalize thought leadership programs. • Coordinate executive content initiatives including podcasts, webinars, speaking engagements, industry reports, contributed articles, newsletters, and social content. • Extract insights from internal subject matter experts and transform them into structured content opportunities. • Ensure leadership content remains aligned to strategic business priorities and market opportunities. • Act as the central point of coordination across Marketing, Sales, Customer Success, Partnerships, Events, Product, and Leadership. • Drive accountability for content inputs, approvals, interviews, customer references, and subject matter expert contributions. • Coordinate customer interviews, case study development, executive thought leadership programs, and campaign requirements. • Follow up consistently to ensure projects maintain momentum and deadlines are met. • Maintain editorial consistency across all content and communications. • Support leadership with messaging, content reviews, speaking engagements, webinars, podcasts, and strategic communications. • Collaborate with internal and external writers, designers, video editors, and agencies to ensure quality standards are maintained. • Ensure all content aligns with Lifted’s positioning, tone of voice, and strategic priorities. • Continuously improve content production processes, templates, systems, and workflows. • Leverage AI tools, automation, and agency resources to increase output and efficiency. • Manage project tracking within Asana, or similar platforms. • Identify bottlenecks and implement scalable solutions that improve team performance. • Ensure content is effectively distributed across web, social, email, events, webinars, ABM campaigns, and sales enablement channels. • Track performance and provide recommendations for optimization. • Support reporting on content effectiveness, engagement, influence, and commercial impact.

🎯 Requirements

• 7+ years of experience in content marketing, communications, marketing operations, enablement, project management, or a similar B2B marketing role, ideally within SaaS, technology, workforce solutions, or enterprise-focused organizations. • Proven ability to manage complex, cross-functional initiatives, coordinating multiple stakeholders, priorities, deadlines, and deliverables simultaneously. • Strong stakeholder management skills, with experience partnering directly with executives, leadership teams, sales, customer success, and external partners. • Exceptional organizational and project management capabilities, bringing structure, accountability, and clarity to fast-moving environments. • Strong communication and editorial instincts, with the ability to translate business objectives and subject matter expertise into impactful content, thought leadership, and enablement programs. • Comfortable working with modern marketing technology and AI-powered workflows, including tools such as HubSpot, Notion, Jira, Asana, Google Analytics, and emerging content automation platforms. • Highly proactive, resourceful, and accountable, with a strong sense of ownership, attention to detail, and a passion for building scalable processes that help teams execute at a higher level.

🏖️ Benefits

• Lifted is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.