Research Operations Associate

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 Research Analyst

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Lifted

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🏥 Healthcare

👥 HR Tech

📋 Compliance

💰 $6.2M Series A - Lifted on 2021-06

Healthcare • HR Tech • Compliance

Lifted is a platform for health and social care providers that streamlines recruiting, onboarding, sponsorship and ongoing compliance. The product offers access to pre-screened care workers, automated background and right-to-work checks, digital training and audit-ready records, Certificate of Sponsorship and visa application support, and real-time compliance dashboards and alerts. It is built to help care employers hire, sponsor and stay audit-ready with embedded immigration and compliance workflows.

📋 Description

• Manage the end-to-end participant recruitment process for UX research studies, with a strong focus on B2B and employer participants. • Source, screen, schedule, and communicate with research participants. • Coordinate participant NDAs, research-session logistics, and incentive payments. • Manage multiple research projects and recruiting workflows simultaneously. • Communicate proactively with researchers about recruiting challenges, participant availability, and study risks. • Recommend alternative participant-recruiting approaches when the initial strategy is not producing sufficient results. • Partner closely with UX researchers to understand study requirements and support the research lifecycle. • Lead the migration of a Google-based UX research repository to Dovetail. • Support research repository organization, maintenance, and thematic analysis. • Serve as a liaison between Research Operations and UX Research stakeholders. • Identify opportunities to improve Research Operations processes using design thinking and continuous-improvement practices. • Create participant-recruiting resources, templates, and best-practice guidance for researchers. • Coordinate with Legal and Policy stakeholders on participant compliance and approval requirements. • Support UX research vendor management, procurement activities, and budget tracking. • Help onboard new UX researchers and promote consistent Research Operations practices.

🎯 Requirements

• 1-2 years of experience supporting UX teams, coordinating cross-functional programs, or managing research participants or panels. • Experience recruiting participants, preferably for UX research studies. • Experience coordinating schedules, calendars, and multiple concurrent projects. • Understanding of or demonstrated interest in UX Research and Design Thinking. • Strong Agile and Jira experience. • Experience using calendar management and scheduling tools. • Experience using online collaboration tools. • Experience using Qualtrics or an equivalent survey platform. • Strong written and verbal communication skills. • Excellent organizational and multitasking skills. • Strong project coordination and attention to detail. • Strong relationship-building and stakeholder-management skills. • Collaborative, curious, empathetic, proactive, and self-driven working style.

🏖️ Benefits

• Open to candidates located in the United States or LATAM. • Significant working-hour overlap with Eastern and Central U.S. time zones is highly preferred. • Full-time contract engagement at approximately 40 hours per week. • Remote role. • Current contract end date is March 31, 2027.