Lead Product Manager, Payments – Trust

🕒 April 30

🇺🇸 United States – Remote

💵 $139k - $240k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime). • Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics. • Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals. • Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users. • Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses. • Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions. • Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction.

🎯 Requirements

• 6–10 years of product management experience, owning consumer-facing products at scale. • Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems. • Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction). • Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs. • Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments. • Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities. • Preferred Experience: Experience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.). Doing this at a late stage startup is a plus. • Familiarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systems. • Experience in two-sided marketplaces, mobility, or high-frequency consumer apps.

🏖️ Benefits

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits. • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution. • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits. • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays. • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.