Project Manager, Operational Reporting – Insights

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🚗 Transport

🛍️ eCommerce

☁️ SaaS

💰 $418M Convertible Note on 2021-11

Transport • eCommerce • SaaS

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Build data tools for warehouse teams: Design, build, and maintain user-friendly dashboards and data visualizations that give local ops teams clear visibility into key efficiency and quality metrics. • Define operational metrics: Develop and standardize new operational and quality metrics to accurately measure and improve in-warehouse repair performance globally. • Provide ad-hoc analytical support: Act as the go-to analytical partner for Repair Operations, rapidly answering ad-hoc data questions to support real-time decision making. • Monitor trends and flag issues: Proactively monitor operational data trends and surface risks or inefficiencies early to leadership with clear recommendations. • Drive global operational improvement: Use data insights to identify bottlenecks and spearhead initiatives that optimize repair, tool, and space utilization across global warehouses. • Collaborate cross-functionally: Bridge the gap between technical and non-technical teams, collaborating closely with local operations leaders, frontline mechanics, data scientists, and product managers. • Manage and influence stakeholders: Independently lead presentations and build comprehensive documentation to influence senior operational leaders across multiple geographies.

🎯 Requirements

• 2+ years of experience driving operational and efficiency improvements through data insights across a large, global operations organization. • Expert-level proficiency in SQL, along with advanced data visualization skills using tools like Tableau, Power BI, or similar platforms. • Mastery of advanced Google Sheets/Excel formulas to manipulate data, build rapid prototypes, and conduct quick ad-hoc analysis. • Excellent interpersonal and communication skills, with a proven comfort level working alongside everyone from frontline warehouse mechanics to data scientists, product managers, and senior leaders. • Strong attention to detail with an ability to spot anomalies in operational trends and flag emerging issues early to leadership. • Optimism and enthusiasm to navigate a fast-paced, scaling environment, balancing real-time operational troubleshooting with long-term data strategy. • Bachelor’s degree in Engineering, Computer Science, Data Analytics, or a related operational field is preferred. • Prior experience specifically optimizing warehouse, logistics, or repair/remanufacturing operations is preferred. • Previous experience in a fast-paced, hyper-growth tech or transportation/micro-mobility environment is preferred.

🏖️ Benefits

• Lime will provide reasonable accommodations as needed.