Director, EDI Management – API Integrations

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🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $96.9k - $176.2k / year

⏰ Full Time

🔴 Lead

👔 Director

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💸 Finance

👥 HR Tech

Finance • HR Tech • Insurance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• You will maintain knowledge on current and emerging developments/trends to assess the impact and collaborate with management to incorporate new trends and developments in current and future solutions • You will direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives • You will identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department • You will provide subject matter expertise to team members and internal/external stakeholders on complex assignments/projects • You will establish and implement priorities, performance goals and objectives to ensure group results • You will direct and provide leadership to continually improve the capability and results • You will direct all EDI, API and Electric File Exchange processing and administration ensuring the service delivery is accurate, timely and meets all internal service levels • You will collaborate with Leadership on the development of all service levels • In addition, you will collaborate with internal stakeholders to facilitate and ensure an understanding of the key service differentiators between Lincoln and its competitors • You will perform root cause analysis of escalated issues to proactively prevent issues/concerns going forward • In addition, you will provide EDI, API and Electronic File Exchange subject matter expertise and guidance to team members on complex escalated inquiries and/or concerns • You will review and resolve complex EDI, API and Electronic File Exchange escalated issues and concerns

🎯 Requirements

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) • 7+ Years of experience in Eligibility Management and/or employee transaction processes including significant experience with EDI, API and Electronic File Exchange • 3+ Years of managerial, supervisory, and/or demonstrated leadership experience • Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches • Ability to think critically, analyze information and to evaluate the implications of a course of action or solution • Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines • Confident, comfortable communicator with strong written and verbal communication skills • Deep expertise in: EDI transactions (834, 820, 835, 837) • API frameworks (REST, JSON) • Experience partnering with Employers Brokers/consultants • Payroll vendors • Benefits platforms

🏖️ Benefits

• Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training