Customer Service - Cantonese Speaking
Job not on LinkedIn
February 12
🗣️🇨🇳 Chinese Required
📋 Description
• Responds to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors • Provides customer support to wholesalers and/or distributors • Answers general inquiries from Consumers and/or Health Care Providers • Works with third-party vendors • Identifies and reports potential Adverse Events (AEs) and Product Quality Complaints (PQCs) • Responsible for documentation of case notes in CRM • Contract support, liaison, and represents the face of the client
🎯 Requirements
• Minimum 2 years of experience supporting pharma/biotech call centers • Experience in a medical or commercial setting • Strong proficiency with English and Cantonese (listening, speaking, writing, reading)
🏖️ Benefits
• competitive salary (real) • internet allowance • private health insurance
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