SEO Customer Success Manager – Enterprise Accounts

November 18

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LinkGraph

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SaaS • eCommerce • Enterprise

LinkGraph is an award-winning, full-service SEO, digital marketing, content strategy, and web design agency. The company specializes in providing comprehensive SEO management services, link building, digital PR, and technical SEO to enhance website authority and improve search engine rankings. They offer specialized SEO services tailored for various industries including B2B, eCommerce, and SaaS companies. Additionally, LinkGraph provides agency-focused services, SEO software tools, and resources like webinars and eBooks to support business growth and online visibility across sectors.

11 - 50 employees

☁️ SaaS

🛍️ eCommerce

🏢 Enterprise

📋 Description

• Providing the best possible experience for our clients. • Managing and growing your own portfolio of SEO clients, serving as their primary point of contact. • Retaining and building relationships with our clients. • Doing highly analytical reporting on their campaign performance, and developing strategy where needed. • Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations. • Improving workflow and process to streamline operations and client satisfaction. • Creating upsell and cross-sell proposals for existing clients. • Onboarding new clients assigned by the sales team.

🎯 Requirements

• Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns. • Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients. • Extremely comfortable with technology - you love data and are great with numbers. • Someone looking for a fast-paced startup culture to grow in. • Proactive problem-solver committed to delivering excellence. • Highly detail-oriented personality type. • You are the most organized person you know! • Strong written and verbal communication skills, with experience presenting results and recommendations to clients.

🏖️ Benefits

• 15 Days PTO + Christmas Day + New Years Day paid off