
SaaS • B2B
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
November 25
🐊 Florida – Remote
🌲 North Carolina – Remote
+1 more states
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor

SaaS • B2B
LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.
• Contract Negotiation: Draft, review, and negotiate a variety of commercial agreements, including SaaS agreements, master services agreements, statements of work, and vendor contracts. • Vendor & Supplier Operations: Proactively manage the vendor contract renewal process, applying sound judgment to review agreements against company standards, support annual vendor audit processes, mitigate risks, and ensure timely and favorable renewals. • Process Improvement: Help develop and maintain our contract management system, contract templates, and legal playbooks to streamline the contracting process and improve efficiency across the organization. • Privacy & Compliance: Collaborate with the legal team on privacy and data protection matters, including reviewing and negotiating Data Processing Agreements (DPAs) and ensuring compliance with regulations like GDPR. • RFIs & RFPs: Support clear and timely responses to requests for information, as well as process improvements and automation.
• 5+ years of experience drafting, negotiating, and managing commercial and technology contracts and developing and improving processes in an in-house legal department. • Bachelor's degree or equivalent experience; a law degree or paralegal certificate is a plus. • Experience reviewing and negotiating complex agreements, including SaaS, technology licenses, and DPAs. • Excellent organizational skills with the ability to manage a high volume of agreements and prioritize effectively. • Familiarity with data privacy laws and principles (e.g., GDPR, CCPA). • Proficiency with contract management software and other legal tech tools is highly desirable. • A collaborative, team-player attitude with strong communication skills and the ability to work effectively with cross-functional teams like procurement, IT, and marketing.
• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement and access to internal professional development resources. • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
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💰 $70M Series B on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor