Living For Tomorrow
Recruitment • B2C
Living For Tomorrow is a virtual call center and employer that offers remote customer service roles and empowers workers to create flexible, self-directed work schedules. The organization promotes work-from-home opportunities, accepts applications online, and communicates new job opportunities and events via email sign-ups. Its website includes FAQs, policies, and cookie notices, indicating an online recruiting and remote-employment service.
Bilingual Energy Customer Service Agent
Job not on LinkedIn
October 12
Living For Tomorrow
Recruitment • B2C
Living For Tomorrow is a virtual call center and employer that offers remote customer service roles and empowers workers to create flexible, self-directed work schedules. The organization promotes work-from-home opportunities, accepts applications online, and communicates new job opportunities and events via email sign-ups. Its website includes FAQs, policies, and cookie notices, indicating an online recruiting and remote-employment service.
📋 Description
• Review, analyze, and respond to customer billing inquiries • Resolve customer issues or questions • Processing payment deferrals and installment plans • Attempt to save customers who may be moving, unhappy with the plan, or current rate • Quickly identify customer needs in the first few minutes of the call to offer the appropriate plan • Accurately enroll the customer in the correct plan • Strive to resolve the customer issues on the first call • Demonstrate knowledge of WEC Energy processes and policies • Build trust and rapport with the WEC Energy customer through clear, respectful interaction • Always strive to ensure that overall customer satisfaction remains high while resolving issues
🎯 Requirements
• A USB VoIP Headset is required in certification and while servicing • Dual monitors are required • Minimum 8 GB RAM required • MUST maintain the most recent version of Windows 11 (fully patched with no pending updates)
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🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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