LINE MAN Wongnai
LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.
501 - 1000 employees
💰 $735M Series B on 2022-09
Technical Support, Customer Service Agent
Job not on LinkedIn
November 22
LINE MAN Wongnai
LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties.
501 - 1000 employees
💰 $735M Series B on 2022-09
📋 Description
• Provide product guidance and customer support through various channels such as phone, LINE Official Account, and Facebook • Conduct product training sessions for customers both online and on-site • Perform remote installation and troubleshooting via TeamViewer and AnyDesk • Gather customer feedback and usage issues to help improve the product and training materials • Perform other related duties as assigned
🎯 Requirements
• Open to both experienced professionals and individuals eager to learn about technology and customer service • 1–2 years of experience in sales or technical support (fresh graduates with relevant interests are welcome) • Experience with software, POS, or beauty/service businesses is a plus • Strong communication and interpersonal skills with a service-minded attitude • Positive mindset and ability to handle challenges effectively • Tech-savvy, with good computer and internet skills (knowledge of network systems, IP, and Wi-Fi is an advantage)
🏖️ Benefits
• Product guidance and customer support through various channels such as phone, LINE Official Account, and Facebook • Product training sessions for customers both online and on-site
Apply Now