Principal Product Designer

🕒 January 6

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Lodgify

51 - 200 employees

☁️ SaaS

💰 $30M Series B on 2022-11

SaaS • Hospitality

Lodgify is a comprehensive vacation rental property management software company that helps property owners and managers streamline their operations. It offers features such as a reservation system, unified inbox, guest management, task management, automation, reporting and analytics, and owner statements. Lodgify supports integrations with major booking platforms like Airbnb, Booking. com, Vrbo, and Expedia, providing a channel manager to sync calendars, rates, and reservations. It also enables users to create custom websites with a booking widget, supporting platforms like WordPress, Squarespace, Wix, and more. With additional tools like dynamic pricing, a mobile app, and AI-powered automation, Lodgify aims to increase productivity and enhance guest experiences for short-term rental businesses. The company provides free onboarding, personalized support, and a variety of resources to ensure a smooth transition to their platform, appealing to individual hosts, property managers, and various types of accommodations.

📋 Description

• Lead the design strategy for your Customer Experience area, ensuring every decision starts with the customer and delivers measurable value. • Drive a culture of problem-solving through ideation, prototyping, and iterative validation. • Work iteratively, test early and frequently, adapt quickly to change, and deliver value early through close collaboration with cross-functional partners. • Translate insights from research into clear, user-focused problem statements that align stakeholders and guide impactful design decisions. • Map and refine end-to-end user journeys to identify pain points, opportunities, and ensure cohesive, seamless experiences. • Through brainstorming, prototyping, and co-creation workshops, generate innovative solutions that deliver clear customer value, solving both user and business challenges. • Lead concept testing to validate value creation and turn data into actionable design decisions. • Partner with Product and Data to design and analyze experiments that measure impact and inform iteration.

🎯 Requirements

• Proven experience designing end-to-end experiences in a complex product environment. • A passion for customer-centricity and a track record of turning research insights into impactful, real-world solutions. • Excellent at collaborating with a customer-obsessed team, passionate about raising the bar for user experience. • Visual thinker, strong in information architecture, UX, and interaction design, with a sharp eye for detail, quality, and consistency. • Ability to turn research insights and business needs into clear, impactful design solutions that align with the product vision. • Excellent communication and facilitation skills, with the confidence to lead workshops and influence at all levels. • Empathy, adaptability, and a passion for delivering designs that truly improve the user experience. • Mastery of design tools like Figma, and other design/research tools, with a solid understanding of design systems and accessibility principles. • A track record of improving workflows, applying UX patterns, and contributing to scalable design practices.

🏖️ Benefits

• The freedom to work from home any day that works for you. • Enjoy 25 working days of paid vacation and Jornada Intensiva in August. • Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too). • Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime! • Flexible Remuneration options for your transportation needs. • Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment. • Free Spanish classes. • Boost your earning potential with our referral program that offers paid compensation. • Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more! • Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.

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