Technical Support Analyst

Job not on LinkedIn

🔥 48 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Logiks TI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS • Software

Logiks TI is a technology solutions provider that focuses on transforming data into powerful insights to drive business growth. With a range of offerings including Business Analytics, software development, outsourcing, and digital document management (GED), Logiks TI aims to enhance operational efficiency and optimize business processes using industry-leading software solutions like SAP. The company also provides training in data analysis tools, empowering teams to make strategic decisions. With numerous certifications and partnerships, Logiks TI is committed to innovation and delivering tailored solutions that meet the specific needs of its clients.

📋 Description

• Continuous monitoring of the development, homologation, and production computing environments. • Implement technical adjustments to ensure environment stability and availability. • Support in the installation and configuration of the BI server. • Parameterize and validate the BI environment according to technical requirements. • Monitor the performance of existing applications and new deployments. • Analyze application behavior (resource consumption, response time, failures, and bottlenecks). • Identify and address performance issues. • Provide technical support during deployments and promotions between environments (DEV → HML → PRD). • Document configurations, applied adjustments, and operational procedures.

🎯 Requirements

• Strong experience with SAP BO. • Certification: SAP BusinessObjects Business Intelligence Platform — Administration and Security. • Certification: SAP BusinessObjects Business Intelligence Platform — Administering Servers (vendor-issued). • Desirable: Experience administering enterprise BI environments. • Experience managing multiple environments (development, homologation, and production). • Knowledge of troubleshooting BI applications and servers. • Experience with performance monitoring and log analysis. • Knowledge of best practices in governance and change control. • Prior experience in institutional environments requiring formal documentation and traceability.

🏖️ Benefits

• Psychological Support Platform • Conexa Health telemedicine (General Practitioner) • English language training — English Pass • Certification plan • Gympass